SERVICE SCOPE
What this service covers
Business desktop and laptop selection
SSD and memory upgrades
Hardware diagnostics and repair
Data migration planning
TECHNICAL CAPABILITIES
Workstation performance & compatibility
We assess CPU generation, DDR memory compatibility, NVMe or SATA storage, drive health and thermal behaviour before recommending an upgrade. Deployment can include UEFI settings, licensed operating-system installation, driver validation and a planned user-data migration.
HOW THE WORK IS HANDLED
How we handle your requirements
Tell us which applications you use, how many users you support and your budget. We assess compatibility before recommending replacement or upgrades. Repairs begin with a diagnosis and an agreed scope; parts and turnaround depend on availability.
BEFORE YOU ENQUIRE
What to prepare
Bring the device model, a description of the fault and details of any recent changes. Back up important files before handing equipment over.
COMMON QUESTIONS
Questions before you enquire
Use the consultation form and select “Computers & Laptops — Sales, Upgrades & Repairs”. Include the details listed under What to prepare. If you need help with an existing fault, use Request IT Support.
Your quotation will define the work, equipment or licences where applicable, costs, dependencies and agreed deliverables. Availability and timings are confirmed after requirements are assessed.