Frequently asked questions

We provide business IT hardware, repairs, networking, servers, firewalls, CCTV, PABX, websites, custom software, digital marketing, hosting and managed IT support. Browse our service pages for the scope of each service.

Our office is at 27/1 Sindhi Muslim Society, Near FTC Building, Shahra-e-Faisal, Karachi, Pakistan. We work with small businesses, SMEs and corporate enterprises. Contact us to confirm on-site coverage for your location.

Tell us about your business, current setup and what you want to improve through our consultation form. We may request a call or site visit before providing a scoped quotation. No work starts without an agreed scope and price.

Our business hours are 09:30 am to 6:00 pm, Pakistan time. Send a WhatsApp message or email outside these hours and we will respond during business hours. Contact us to confirm availability on a particular day.

Use the Request IT Support page, email info@acspakistan.com or WhatsApp +92 333 2253499. Include the device or system affected, the symptoms, your location and how many users are impacted. Please never send passwords.

Yes. We can discuss managed support or an outsourced IT arrangement around your environment. Coverage, support hours, response targets, visits and exclusions are agreed in writing before the service starts.

That depends on its condition, application requirements and repair cost. An SSD or RAM upgrade may be suitable for some systems, while older or unreliable hardware may be better replaced. We assess compatibility before making a recommendation.

We diagnose laptop, desktop and office print equipment faults. Repair feasibility, replacement parts, pricing and turnaround are confirmed after assessment. Back up important data before handing over a device.

Yes. We review coverage, interference, device load, access point placement and the wired network behind your Wi-Fi. Recommendations follow the site conditions rather than a one-size-fits-all equipment package.

Yes. We can plan and configure wired and wireless networks, servers and firewalls. The proposal identifies equipment, configuration, access requirements, testing and handover responsibilities.